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Return Policy & Refund Policy

Return Policy & Refund Policy (No Refund) eGLOBALshops.com

Return & Refund Policy (No Refund) eGLOBALshops.com All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued. eGLOBALshops.com eGLOBALshops.com Return Policy Since eGLOBALshops.com is offering very good quality products . We do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site. Please note that our bonuses are offered on behalf of our respected partners and are not an issue for a refund or chargeback. However, we realize that exceptional circumstance can take place with regard to the character of the product we supply. Therefore, we DO honor requests for the refund on the following reasons: • non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing department in writing within 14 days from the order placing date. Otherwise the product will be considered received or downloaded; • download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted to our Technical Support department. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue” reason. Failure to receive assistance for downloading or unzipping within 3 days may result in a refund decline; • major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Team’s approval. We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered; • product not-as-described: such issues should be reported to our Technical Support Department within 14 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored. Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications. Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products. Contact Us eglobalshops1@gmail.com Please give it 12-24 hours for our Support Team to get back to you on the problem. Requests for a refund are accepted at eglobalshops1@gmail.com within the period of 2 weeks after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms and Conditions. Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping. A refund is issued to you upon receipt of a Waiver of Copyright signed by you.PAYMENTS eglobalshops.com Contact Us eglobalshops1@gmail.com default_pp_standart_payment_storefront_icon
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